Administrative Coordinator

Administrative Coordinator Job Description 
Tierrasanta Village of San Diego (TVSD)
 

Member Support

● Handle incoming and outgoing mail, phone and email communication

● Provide information to members, volunteers, donors, fellow staff, and the community

● Welcome prospective members via phone, email, and in person; provide membership information

● Process membership applications and renewals, maintain accurate member data

● Manage Village activities calendar - work with members to schedule events and outings 

● Send accurate and timely notifications as well as send weekly notices to members

● Run monthly reports and reconcile payments
 

Volunteer Support

● Welcome and support ongoing communication with volunteers

● Address member inquiries; coordinate with fellow staff and volunteer teams to address member needs

● Assist in recruiting new volunteers 

● Screen new volunteers, process volunteer applications, maintain accurate volunteer data

● Work with the Business Manager to design and provide orientation and training programs to new volunteers

● Connect members with volunteers and other resources in the community

● Using the online volunteer management platform, schedule services for members such as rides to doctor appointments/events, grocery/prescription delivery, and technology support.
 

Qualifications

● Precise and articulate written and verbal communication 

● Well-organized and detail-oriented

● Excellent time-management skills and ability to multi-task

● Empathy and ability to engage well with donors, volunteers, and fellow staff 

● Able to accept direction well and offer effective guidance to others

● 2+ years working in an office environment

● Computer Skills: proficiency in Microsoft Outlook, Excel and Word; willingness to learn Club Express membership database software
 

Tierrasanta Village is 501c3 non-profit organization whose mission is to help its members (age 50+) enjoy the best possible quality of life. TVSD offers opportunities to help its members remain active and healthy and will offer support while they remain in their homes as they age. Learn more about Tierrasanta Village at https://tvsd.clubexpress.com/
 

Schedule & Salary

● 15-20 hours/week (some schedule flexibility and remote work available) 

● Partial onsite work at the Tierrasanta Village Office, 5275 Rimpark Lane, San Diego, CA 92124. Tierrasanta Village is an equal opportunity employer. $20-22/hourly DOE.
 

Apply

Email Business Manager Cassandra Hanrahan at tierrasantavlg@gmail.com with your resume and a cover letter detailing why you are interested in this position. As this position requires excellent writing skills, a detailed cover letter specific to this position will strengthen your application.